Όροι χρήσης για αγορές στο www.balkanenergy.gr
1. Subject to Terms and Conditions
This document contains the general conditions under which .Energy Eonomy Ltd. , with headquarters office: Petrich. entered in the Commercial Register to the Registry Agency with UIC BG202292288 provides products and services to our users by online store www.energu-economy.eu. The user expressly and unconditionally agrees to these terms and conditions for using the site and online store.
By ticking the box "I agree to the terms of shopping " customer electronic statement , which declares that it is aware of these conditions and accepts them.
3. Terms of procurement of goods
Delivery of goods .Energy Economy Ltd. through the online store it in an order for delivery of goods. In order the customer indicating payment method and contact number. Any valid and accepted the Order by the Client will receive an automatic service number and confirmation that it is accepted.
4. Confirmation and fulfillment of orders
The operator of Energy Economy Ltd. must confirm by email any order made by the Customer.Energy Economy Ltd. reserves the right not to fulfill an order placed through the online store www.energy-economy.eu if the information given to the customer are not valid, or if there is no stock of goods ordered . The operator of Energy Economy Ltd. is obliged to inform the client about the provided telephone number or e-mail.
Order confirmation occurs within business day if order is placed before 16:00 , and the next day , if made after 16:00. In case the order was made a bank holiday , confirmation becomes the next business day.
The client may cancel or change the order before its confirmation by the operator . In case of cancellation of contract if the customer has paid the amount by credit or debit card will be refunded to the account of the client.The client can cancel and change the order within 14 days.
Customer pays the value of the contract at the prices specified in the order . If the product can not be delivered , the operator may offer an alternative product with similar features and price that the customer has the right to accept or refuse.
5. Time and cost of delivery
The deadline to deliver goods ordered through the online store www.energy-economy.eu, is within 24 hours within 14 working days after receipt of order confirmation . The cost of delivery within the Republic of Bulgaria is displayed.
In the case of delay of the supply regardless of the reason , the operator of Energy Economy Ltd. is obliged to inform the customer about it and said a new delivery date . All items purchased through the online store www.energy-economy.eu are insured in transit . !
6. Terms and payment
bank card - from the online system BORIKA card payment
When paying with a bank card customer is transferred to the online card payments , where he introduced the details of its bank card and make the payment due .
Energy Economy Ltd. accepts payments by credit cards MasterCard, MasterCard Electronic, Maestro, VISA, VISA Electron, V PAY.
Data that the client should complete the payment by bank card are :
- Card details ( number , expiration date , 3 digit security code , cardholder name , address)
- Data authentication (For your identification as the cardholder's payment server of our servicing bank supports the authentication schemes of international card organizations - Verified by VISA and MasterCard SecureCode. In case you are registered with your issuing bank in these security devices on your screen page will appear where you must enter your password authentication).
- Additional information for foreign clients
If the currency of the cardholder is different from the currency of the payment , the payment amount will be calculated at the appropriate exchange rate for the day of the organization issuing the card. The maximum payment amount allowed by a payment card is 8000 lev.
Customers outside Bulgaria are also responsible for any import duties , quotas , permits, product restrictions and other local requirements. We recommend that you check the latest applicable local requirements before you place an order .
Validation of credit card
All cardholders credit / debit card are subject to review and authorization by the card issuer . If the issuer of your card refuses payment or for some reason did not authorize payment , you will be notified of this immediately .
Protection of card data
During the process of authentication , the staff of the store does not have access to the contents of confidential data that is exchanged between the cardholder and the bank , despite the fact that the transaction is carried on the website of the store.
By bank transfer
When choosing a method of payment " bank transfer " after the customer places an order , generate a bid number. The client made a bank transfer to the account of Energy Economy Ltd., quoting the order number / offer as a basis for translation.
7. Supply of goods
Customer receives the goods from the courier company employee , which Energy Economy Ltd. has contracted . Upon delivery of the goods , the customer and the warranty card and sign the handover protocol certifying receipt of goods . The customer is obliged to check the contents of the shipment , and compliance with your order before completing the protocol.
Upon delivery the customer receives a warranty card purchased him from the article that provides information about warranty and service .
9. Return of goods
Customer may return goods purchased by him from the online store www.energy-economy.eu Within 14 working days of delivery . The goods must be in full kit in its original packaging , documentation and good presentation . In this case, the customer is entitled to receive back the amount paid by him within 30 days of receipt of goods to a bank account designated by him in return. If the customer has paid by credit card , the amount shall be refunded to the same bank account and card from which the payment is received .
In case of return of the goods and claim from the customer, he is obliged to call the phone of Energy Economy Ltd. and indicate the invoice number for the purchase of goods.
An operator shall specify the address to which the customer can return the goods . Return can take place only on weekdays between the hours 9:00 to 4:00 p.m. The cost of delivery of returned goods shall be borne by the customer.
For the purposes of these terms , " user" is anyone who accesses the Internet to the website www.energy-economy.eu